Frequently Asked Questions:
A: Each month, subscribers will receive 20 copies of a single talk to give away to anyone who needs to hear it.
A: Yes, at any time. Credit cards will be charged on the 1st of the month. To cancel your subscription, please visit your 20 Talks account, email our team at email@example.com, or call us at 1-800-526-2151.
A: No, we are unable to process check payments for 20 Talks subscriptions at this time.
A: No, we do not currently offer gift subscriptions or pre-paid subscriptions.
A: Unfortunately, we are unable to offer this to our international customers at this time.
A: All 20 Talks CDs will be available for purchase as a single CD or as a 20-disc bundle on SaintJoe.com. They will be available shortly after the talks are featured in the subscription club.
A: Yes they are.
A: Each month's title is curated by the Saint Joe's team. Custom subscriptions with different titles are not available with this program.
A: CDs will begin to ship during the first week of each month.
A: Orders usually arrive in 3-5 business days once they ship within the continental United States.
A: You can update payment information in your account. Instructions to create your account and how to log in are automatically emailed to you once you sign up.
A: Change of address is processed in 1-3 business days.
A: Yes, the subscription ceases once cancelled.
A: If extra copies are available after the initial mailing, they can be found at SaintJoe.com
A: Please send all comments to our customer service team at firstname.lastname@example.org.
A: Yes, you will still receive your CDs.
A: Yes, please reach out to our customer service team (email@example.com or 1-800-526-2151) to coordinate all returns.
A: Changes can be made to payment and address in your 20 Talks account. Instructions to set up your account and log-in instructions are immediately emailed once a subscription signup occurs.
A: Please email us at firstname.lastname@example.org or call 1-800-526-2151.
A: When you begin your subscription, you will be charged for the first month. After that, each subsequent month will be charged when the order is processed at the beginning of a new month.
A: Yes! You can always skip a month by logging into your account at 20talks.com/account/login and then clicking on the left where it says “Delivery Schedule.” Once there, you’ll see a list of six upcoming deliveries, and you can click “skip” on the months you’d like to skip.
If you have questions, you can always contact customer service at email@example.com or call 1-800-526-2151.